Support capabilities
We build beautiful e-commerce websites that can adapt to growing brands, changing requirements and new user data. For websites to stand the test of time they need to be maintained and optimized. Our team is dedicated to supporting the brands we work with beyond initial launch.
Launch support
We keep in close contact with brands after handoff. This way we can deliver quick fixes pre-, during and post-launch. For projects that are handed off to an external team we stay on to consult on design and/or development.
On-going support
We offer design and development support to brands that are interested in investing in a product regularly to keep it performing. We help brands scale their website with their business.
Tech maintenance
Platforms, browsers and APIS are constantly adapting, this often means that the code needs an update. We recommend booking a yearly maintence check with us to make sure your product is updated to the newest standards.
Analytics & conversion optimization
We utilize tools such as Google Analytics and Hotjar to better understand the users we are designing for. For brands that are looking to increase conversion we start with a data report to discover the pain points so that we have a strategic basis for UI/UX decisions.
Optimizing existing products
We are able to optimize products designed/built by us and those created by external teams. If the product has a solid foundation our team is able to optimize an existing website without having to do an entire redesign or rebuild.
Branding support
Brands often have good guidelines for print and other digital mediums but don't consider WCAG 2.0 and UI/UX best practices. We adapt brands to make sure they are compatible with modern e-commerce standards.
